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Meet Our Latest Community Heroes

Our milkmen are used to going the extra mile, from braving the elements to saving lives! Read all about the latest winners of our Community Hero Awards.

Harlee Pearce, Norwich

Harlee had only recently started as a Milk & More milkman when he was driving home from his shift, and the car in front of him collided with a dog. Harlee stopped to rescue the dog and take her back to the centre, where manager Craig Sharp agreed to take her to the vet. Harlee then drove around to track down her owners. After a short while, he found them and informed Craig. While Dotty (the dog) was shaken up, she wasn't hurt and was over the moon to return home to her relieved family.

 

Martyn Stutt, Keynsham

Martin arrived at a property to find the Land Rover in the drive was on fire. It was parked between two other cars and in front of a wooden garage door. Martyn not only raised the alarm to 999 and the family — who moved everything else on the drive to safety and attempted to put out the fire with a garden hose — he stuck around and waited at the top of the lane for the Fire Brigade to arrive.

 

James Todd, Parkwood

James’ milk round was going as planned until he approached one doorstep to see the door flung open by an elderly lady in a very distressed state. She informed James that her husband — who suffers from vertigo and dementia — had fallen out of bed. He’d been waiting for the ambulance for over four hours, in pain and unable to get up. James took care of the man, helping him back to his bed and ensuring the couple was all right before leaving to deliver to the rest of his customers.

 

Sayed Shah, Swindon

Sayed was delivering at 2am when he noticed an elderly man — hurt and disorientated — laying on the ground. Sayed called 999 for help but discovered he'd have to wait hours for an ambulance. Not wanting to leave the man — but advised not to move him — Sayed gave him his jacket, and stayed talking with him for two hours, ensuring he was comfortable and safe. Once the ambulance took him to hospital, Sayed returned to finish his milk round. 

Sayed's manager later received a letter from the man’s very grateful son to explain that his father was making a speedy recovery thanks to Sayed’s kindness.

‘Sayed is a true asset to your team and represents your company’s values of customer service and care.’

 

Ricki Hardisty, Poole

Milkman Ricki was doing his milk round when he found a woman staggering in the middle of the road, waving her hands to get his attention. As he went to help her, he could see that she had a cut on her head, with her face covered in blood.

A man had attacked the woman with a bottle, so Ricki immediately called the police and paramedics. He stayed with the woman, stemming the bleeding with his first aid kit and keeping her safe until the emergency services arrived and took over.

 

Przemyslaw Michta, Cambridge

Przemyslaw was on his milk round when he spotted an elderly lady on her own, not dressed for the cold night. When he approached the lady to see if he could help, he noticed she had a cut on her head. He introduced himself and asked her for her name and if she knew where she was, but the lady was confused.

Przemyslaw called 999 but discovered there'd be a wait of six to eight hours for an ambulance. Very concerned for her safety, Przemyslaw talked with the lady, and they agreed that he'd drive her to the local A&E department. Once he got her booked in and gave the staff as much information as he could, he continued on his milk round to finish delivering to the rest of his customers.